Terms and Conditions

1. Agreement to Terms

By accessing our website and booking a ticket, you agree to be bound by these Terms and Conditions. If you disagree with any part of the terms, then you may not access the service.

2. Booking & Payments

• All bookings are subject to availability.
• Prices are subject to change without prior notice.
• Payment must be made in full to confirm a reservation.

3. Cancellations & Refunds

Cancellations made 24 hours prior to departure may be eligible for a partial refund or rescheduling, subject to our discretion and administrative fees.

4. Luggage Policy

Each passenger is allowed one main bag (up to 20kg) and one small carry-on bag. Excess luggage will be charged separately.

5. Passenger Conduct

We reserve the right to refuse carriage to any person who conducts themselves in a disorderly, threatening, or abusive manner.

6. Limitation of Liability

SimbaCoach Bus shall not be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits.

7. Contact Us

For any questions about these Terms and Conditions, please contact us at: [email protected]